At Crest Official, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• You may return eligible items within 30 days of receipt.

• To be eligible for a return, items must be unused, unopened, and in the original packaging.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7 days to your original method of payment.

• Please note: Shipping costs are non-refundable.

Exchanges

• We currently do not offer direct exchanges. If you would like a different product, please return your original item for a refund and place a new order.

How to Return

• To initiate a return, please contact our support team at support@crestsofficial.com with your order number and reason for return.

• Our team will provide instructions on how to send your item back.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us immediately at support@crestsofficial.com. We will work with you to resolve the issue and ensure you receive the correct product.